Trump launches America.gov, an AI front door to federal services, and orders agencies to plug in

President Trump launched America.gov on 29 September and signed an executive order making it the single online entry point to federal information and services. The White House fact sheet says the order directs the General Services Administration, the National Design Studio and the Office of Management and Budget to set up and run the site and to fold in Login.gov. OMB is to issue guidance on moving agency services onto it.

Covered services are public-facing federal services with more than 100,000 users in a 12-month period, according to the fact sheet. IRS tax filing and national-security-sensitive services are excluded. “Right now, Americans can ask any question on America.gov and get an up-to-date answer,” the fact sheet says; tasks such as passport renewal and Medicare enrollment are due later this year.

The fact sheet describes the technology only as “Super Intelligence (SI)” and names no supplier. Joe Gebbia, the US chief design officer, told CNBC that Google's Gemini and Elon Musk's Grok models power the site, Nextgov reported; Newsweek also reported that the two models run it.

Nextgov reported that answers come only from official federal sources and that a second phase, set for early 2027, would let people apply for and track benefits. That is a later date than the fact sheet's “later this year” for the first transactions. A civic technologist who tested the site told Nextgov that the real functionality was still marked as coming soon.

• Confirmed The executive order makes America.gov the single entry point to federal services, run by GSA, the National Design Studio and OMB. White House fact sheet
• Confirmed Covered services are those with more than 100,000 users in 12 months; IRS tax filing and national-security services are excluded. White House fact sheet
• Reported Gebbia told CNBC the site runs on Google's Gemini and Grok, Nextgov reported. Nextgov/FCW